Managing Wellness: Diorama Students Explore Healthcare Operations at Kokilaben Dhirubhai Ambani Hospital, Indore

Kokilaben Dhirubhai Ambani Hospital in Indore

Healthcare is one of the most complex and dynamic sectors in the world—and at Diorama Eduversity, we believe our students should understand it not just from books, but from the heart of the system itself.

As part of the Diorama Industry Programme, our management students recently visited Kokilaben Dhirubhai Ambani Hospital in Indore, one of the city’s most advanced healthcare facilities. The visit offered a rare, behind-the-scenes glimpse into the day-to-day management of a modern hospital and the intricacies of healthcare operations, patient care, and administrative systems.

What the Students Learned:

• Hospital Administration in Action: Students explored how various departments—OPD, emergency, pharmacy, diagnostics, and inpatient care—function cohesively under strategic supervision and real-time decision-making.

• Patient-Centered Processes: From admission to discharge, the students observed how hospitals prioritize patient experience through structured workflows, digital records, and quality service delivery.

• Technology in Healthcare: The visit highlighted how advanced IT systems, electronic health records (EHRs), and AI-driven diagnostics play a vital role in ensuring efficiency and precision in patient care.

• Human Resource & Facility Management: Students interacted with hospital staff to understand how critical non-medical departments—like housekeeping, maintenance, security, and HR—work round-the-clock to support clinical excellence.

• Healthcare Compliance & Ethics: Discussions also included the importance of medical ethics, NABH standards, and legal frameworks that guide safe and effective hospital operations.

Bridging Management and Medicine

The healthcare sector demands specialized management skills—from logistics and finance to crisis handling and strategic planning. This industrial visit helped Diorama students connect core management concepts like operations, HR, marketing, and quality assurance with real-world healthcare delivery.

“It was eye-opening to realize how much coordination and strategy is needed to run a hospital. Behind every doctor is a team of skilled managers,” remarked one of our MBA students.

Where Classroom Meets Care

This immersive experience exemplifies the Diorama Eduversity mission—transforming students into leaders equipped with practical knowledge and cross-sector insights. Through our hands-on industry engagements, we ensure that students are prepared for diverse and high-impact careers, including in fast-growing sectors like healthcare management.

At Diorama, we don’t just prepare students for jobs—we prepare them to lead industries that matter.